Teleworking Comes of Age with Broadband is the latest Telework America research report by ITAC. Noted telework researcher and analyst, Joanne Pratt, developed and conducted a national survey to measure the impact broadband has on people who work from home and other locations. The published survey report provides results on the differences between teleworkers who have broadband (BB) versus those who only use dial up (DU).

2003 Report Content
Our research provides the following quantitative results:

• Productivity increase from broadband over dialup,
• Demographics on BB and DU users including income, education and type of employment,
• Differences in office equipment between BB and DU,
• Differences between BB and DU users in terms of hours worked and how they work,
• The differences between the two sets of users in accessing e-mail, web sites, video conferencing and instant messaging,
• The percentage of employers that pay for communications services and equipment.

How to Obtain a Copy
ITAC members receive for free one printed copy of the 2003 Telework America report and the opportunity to purchase for only $95 an electronic license of the report to more easily distribute to its employees. Non members can purchase the printed report for $495.

Non members who are government agencies or telework user organizations can join for only $500 a year. Thus for nearly the same cost of the research report, an organization can obtain 12 months of membership in ITAC. Membership benefits include access to the members only web site featuring dozens of case studies and articles, contact information of other members to put you in close touch with the telework community, and free webinars.

To learn more about Teleworking Comes of Age with Broadband you can obtain for free a PDF of our executive summary and listen to a replay of our press conference. The press conference replay is provided by AT&T Conferencing.

• Executive Summary: Teleworking Comes of Age
• Replay of News Conference on Teleworking Comes of Age.
• Members can also get a copy of the powerpoint presentation on the report presented by Joanne Pratt at the news conference. Working press may also get this presentation by sending a request to [email protected].

Earlier ITAC Reports
To learn more about previous ITAC Telework America Research reports, the following report summaries are available:

• Telework America 2001 Summary and Table of Contents & Figures
• Telework America 2000 Summary and Key Findings
• Telework America 1999 Summary and Key Findings

Members can receive PDF’s of these reports at no extra cost. Go to the Telework America section of the Members Only site.

Order the Complete Telework America Results.